Customers onboarded in minutes. AI checks every step.

Customers sign up on their phone, and AI on OutSystems verifies every detail. Documents, faces and risk are checked in the background, so customers are live in minutes.

Book a Discovery Call See the journey

AI checking each step

From first tap to active account.

One guided journey on the customer’s phone, in their own language.

1Minute 1

Start

Mobile number verified with OTP. No branch visit.

2Minute 2

Share

ID details shared with consent: SSN, Aadhaar, PAN or passport.

3Minute 4

Verify

AI reads documents, matches the selfie and runs video KYC where needed.

4Minute 6

Screen

AML, sanctions and fraud checks run in the background.

5Minute 8

Activate

Account created in core banking. Welcome journey starts.

What Digital Onboarding does.

It turns a paper form and a branch visit into a short, guided journey on any device. The customer gives their details once. AI verifies them. Your team sees only the cases that need a person.

Guided journeys

Mobile-first steps for accounts, loans, cards and policies.

AI verification

Documents read, faces matched and risk screened automatically.

People for exceptions

Unclear cases go to your team with the AI’s notes attached.

Audit-ready

Every check and decision recorded and reportable.

Built on OutSystems, end to end.

The journey, the AI agents and the data all run on one platform.

OutSystems Developer CloudODC

What it isOutSystems’ cloud-native platform. Apps run as independent services that scale automatically and ship on their own.

How we use it hereOne journey for web and mobile that scales on launch days and campaign peaks.

Agent WorkbenchAI agents

What it isBuilds and orchestrates AI agents across your data, workflows and systems, with built-in human oversight. Plug in any major LLM.

How we use it hereA KYC agent reads documents, compares details, flags mismatches and hands exceptions to your team.

MentorAI coding agent

What it isOutSystems’ platform-native AI agent. Describe what you need and it generates apps, AI agents, workflows and libraries for engineers to review.

How we use it hereNew product journeys, like a gold loan or a term policy, are built in days, not months.

Data FabricData layer

What it isA single virtual layer over your databases, APIs, legacy systems and SaaS apps. Data stays where it is and keeps its permissions.

How we use it hereReturning customers see their details pre-filled from your existing systems.

Governance & MCPControl

What it isODC roles, approvals and audit trail, which also apply when engineers build and ship through OutSystems MCP.

How we use it hereEvery verification step is logged for audit and compliance reviews.

< 10 minaverage time to open an account

80% Higher completion rate

One journey for every product and channel.

Customers can start on the app and finish with a field agent, or start in a branch and finish on WhatsApp. The journey remembers where they left off.

Savings & current accountsPersonal loansAuto & gold loansCredit cardsInsurance policiesBrokerage & demat accountsMSME accounts

Questions banks ask us.

Can we keep our current KYC and bureau vendors?

Yes. The journey connects to the vendors you already use.

Who decides on unclear cases?

Your team. The AI flags the issue and explains why. A person approves or rejects.

Which languages are supported?

English, Spanish, Hindi, Tamil and the other languages your customers use.

See onboarding built around your products.

A 30-minute demo of the journey, the AI checks and the exception queue.

Book a Discovery Call See how it works